
How players can pay at our casino
Our cashier accepts cards, electronic wallets, bank payments and Bitcoin for deposits, which gives you practical options for adding money to your casino balance. Card and e-wallet deposits usually start at 10 EUR, bank account transfers from 50 EUR, and Bitcoin from 0.0002 BTC. Our options available can vary by account and location, so we show the methods right now supported for your region before you choose one.
Our casino converts each payment into your account currency after the provider confirms receipt. Any network fee charged by a payment processor is separate from our own deposit fee, and exchange differences may affect the final credited amount. Speedau in addition supports account-specific payment limits that we apply before a transaction is approved.
| Payment method | Example minimum amount to deposit | Usual processing period | Fee |
|---|---|---|---|
| Credit or debit card | 10 EUR | Instant to a few minutes | No casino fee |
| E-wallet | 10 EUR | Instant to a few minutes | No casino fee |
| Bank wire transfer | 50 EUR | Within 1–3 business days | No casino fee; provider charges may apply |
| Bitcoin | 0.0002 BTC | After blockchain confirmation | No casino fee; network fee may apply |
For each method, we set out the related minimum, processing estimate and charges. A zero casino fee means we never add a separate charge; it does not remove rates of exchange, blockchain costs or fees imposed by an external provider.
The stages of deposits and withdrawals with us
Each deposit begins when you pick a supported method and enter an amount that meets the method limits. We create a payment reference, the provider confirms the transaction, and we credit your balance once the required checks are complete. Pending card authorisations and bank payments are not credited to your playable balance.
Withdrawals follow a verification order: we review the request, confirm that the destination matches the holder of the account, check the required transaction records, and then send the payment to the chosen provider. We do not promise an immediate payout by payment option because banking schedules and verification requirements differ.
| Payment stage | Deposit | Withdrawal |
|---|---|---|
| Selection | Choose a supported method and enter the amount. | Choose an eligible destination and enter the withdrawal amount. |
| Confirmation | The provider confirms receipt of the funds. | We confirm that the request meets account and balance requirements. |
| Checks | We apply standard payment and account checks. | We verify account ownership, payment records and destination details. |
| Completion | We credit the cleared amount to the casino balance. | We release the approved amount to the payment provider. |
These stages help us prevent duplicate credits, incorrect transfers and withdrawals linked to mismatched identities. We may place a transaction under review if information is missing or inconsistent, and we will contact you through the registered account channel when clarification is required.
Deposit limits and minimum amounts
Minimum funding amounts depend on the payment option rather than on the game you intend to play. Cards and electronic wallets can be used from 10 EUR, while bank payments begin at 50 EUR. Bitcoin deposits have a minimum of 0.0002 BTC, and the credited value is calculated using the exchange rate applied when the confirmed transaction is processed.
Our daily, weekly and monthly limits are attached to your account status and the chosen method. The active limits are visible with the payment details before authorisation. We apply the same limit rules to bonus-funded play, and any amount above an account limit is not accepted as a completed deposit.
Limits worth checking before payment
- Check the current method minimum and your account’s available transaction ceiling.
- Confirm that the payment will be made from an account registered to you.
- Allow enough time for provider confirmation before expecting the balance to appear.
Adjusting a limit may require a fresh account review, so we recommend requesting approval before sending a higher transfer. We do not treat an incoming payment as an opportunity to bypass an existing limit.
Withdrawal account checks
Withdrawal checks confirm that the request comes from the account holder and that the funds originate from permitted sources. We compare the submitted name with our account records and may request proof that the destination belongs to you. Card withdrawals are normally returned to a card used for eligible deposits unless account rules specify otherwise.
We do not invent a guaranteed approval time because each review depends on the requested amount, payment history and the documents available. A withdrawal can remain pending while the destination, transaction source or account identity is being checked. Repeated mismatches may require us to restrict further withdrawals pending resolution.
Information we may request
- Photo identification matching the details held on your account.
- Proof of the payment method, such as a statement or transaction receipt.
- Confirmation that the withdrawal destination is registered in your name.
We review documents only as needed for the transaction concerned. Our payment team may ask for clearer images or an further record when the first document does not show enough detail.
Handling of payments times
Cards and e-wallets usually give the quickest balance updates, often taking from a few minutes to a number of hours depending on the provider. Transfers through a bank commonly take 1–3 working days before we can confirm receipt. Bitcoin timing depends on network confirmations and network conditions, which are outside our direct control.
Processing of withdrawals starts after our checks, but the time until the funds becomes available as well depends on the destination provider. We measure our internal handling individually from external settlement. This distinction matters during weekends, public holidays and windows of exceptional provider demand.
Players can use our records of transactions to individual the payment-confirmation stage from the balance-credit stage. If a provider displays that money were sent but our record still says pending, the transaction has not yet passed every required check.
Payment security and records
Payment data is handled through encrypted connections and access controls designed to manage exposure of personal and financial information. We retain transaction references, provider confirmations and account-review outcomes so that deposits and cashouts can be reconciled. These records in addition help us identify repeated errors, duplicate references and suspicious player history.
For a disputed transaction, we compare our records with the information supplied by the bank, card issuer, e-wallet or blockchain provider. A on-chain confirmation can prove that a move occurred, but it does not by itself establish that the transfer belongs to the requesting player.
There should never send passwords, full card PINs or one-time access codes to support staff. We may ask for payment documentation, but we do not need remote access to your bank account or digital wallet to process a legitimate request.
Payment support and troubleshooting
When a payment does not appear, our player customer support team first checks the transaction reference, provider status and casino balance. A missing receipt, incorrect transfer amount or duplicate use of an old reference can delay matching. We hold the original transaction details intact so the investigation follows the correct provider record.
Our casino can explain why a transaction is pending, what record is missing and which verification step stays. We cannot cancel or reverse a completed blockchain move, nor can we recover funds sent to an unverified destination. For a card dispute or unauthorised transaction, we guide you through the related provider process while keeping our internal case open.
Before contacting us, have the payment date, amount, method and transaction reference ready. Do not include a full card number or private banking credential in a message. Those details are unnecessary for us to identify a standard deposit or payout request.
Our payment service summary
Our casino supports deposits through cards, electronic wallets, bank transfers and Bitcoin, with clear method minimums and no individual casino deposit fee. We credit cleared money, review withdrawals against account ownership and transaction records, and keep each payment stage visible. Speedau combines these controls with clear processing times, documented fees and focused payment support.









